Skip to Main Content

By visiting or making transactions through this website ("MyExpertSolution.com" or this "Site"), you agree to the following terms and conditions (the "Terms and Conditions"). Please read them carefully. If you do not agree to all of these Terms and Conditions, please leave this Site immediately.

2-3 Business Day Answer Claim

My Expert Solution, LLC ("MyExpertSolution") or its experts ("Experts") generally answer questions submitted through this Site within 2-3 business days. However, given variables in Expert schedules, non-business day submissions, technology limitations and other circumstances outside of MyExpertSolution's control, MyExpertSolution cannot guarantee that all questions will be answered within 2-3 business days of submission and expressly disclaims responsibility or liability in the case of this occurrence.

Electronic Communications

When you visit or communicate with MyExpertSolution, you consent to receive electronic communications from us. We will communicate with you by e-mail or by posting notices on this Site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Copyright

All content included on this Site, including text, graphics, logos, audio clips and digital downloads, is the property of MyExpertSolution or its content suppliers and is protected by United States and international copyright laws. Title to such content (as well as the compilation thereof) remains with MyExpertSolution or its content suppliers. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download portions of the materials from the Site for your own educational or personal use, provided, however, that such content may not be used for any commercial purpose whatsoever. Any modification, creation of derivative works of, publication, redistribution, retransmission or other exploitation of any material is strictly prohibited without the express written consent of MyExpertSolution or the applicable content supplier. You agree not to change or delete any proprietary notices from any materials downloaded from the Site. All rights not expressly granted herein are reserved to MyExpertSolution and its content suppliers. Any use of this Site's content not expressly permitted by these Terms and Conditions or MyExpertSolution may violate United States and international copyright laws and may further subject you to legal liability to MyExpertSolution or its content suppliers

Trademarks

MyExpertSolution trademarks and trade address may not be used in connection with any product or service not affiliated with MyExpertSolution in any manner that is likely to cause confusion among customers or in any manner that disparages or discredits MyExpertSolution. All other trademarks not owned by MyExpertSolution or its subsidiaries that appear on this Site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by MyExpertSolution or its subsidiaries. Please contact the owners of such trademarks directly if you desire to use such trademarks. MyExpertSolution assumes no liability for the unauthorized use of its trademarks or trade dresses or any other trademark or trade dress found on this Site and by using this Site you agree to indemnify MyExpertSolution and each of its officers, members, managers, employees and agents for any losses they incur as a result of your unauthorized use of such trademarks and/or trade addresses.

License and Site Access

MyExpertSolution grants you a limited license to access and make personal use of this Site but does not grant permission to download Site information or modify any portion of it except with express written consent of MyExpertSolution. This document gives written consent for the downloading of audio files for personal use. This license does not include any resale or commercial use of this Site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this Site or its contents; any downloading or copying of account information for the benefit of another merchant or any use of data mining, robots, or similar data gathering and extraction tools. No portion of this Site may be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of MyExpertSolution. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information including images, text, page layout, or form of MyExpertSolution and its associates without express written consent. You may not use any meta tags or any other "hidden text" utilizing MyExpertSolution name or trademarks, without the express written consent of MyExpertSolution. Any unauthorized use terminates the permission or license granted by MyExpertSolution. You are granted a limited, revocable and nonexclusive right to create a hyperlink to the home page of MyExpertSolution so long as the link does not portray MyExpertSolution, its associates or their products or services in a false, misleading, derogatory or otherwise offensive manner. You may not use any MyExpertSolution logo or other proprietary graphic or trademark as part of the link without express written permission of MyExpertSolution.

No Medical Advice

The content posted on this Site is not checked for medical accuracy and MyExpertSolution assumes no liability for its accuracy, nor is MyExpertSolution liable for any loss or damage caused by your reliance on information obtained on this Site. The opinions expressed (including those expressed by Experts), if any, reflect only the opinions of the individual authors and do not necessarily reflect the viewpoint of MyExpertSolution, nor should they be taken as a recommendation for treatment or medical advice.

MyExpertSolution.com was created as an educational tool to provide personalized health information to consumers. This Site is intended for information purposes only and is not to be used for medical diagnosis or treatment, nor is it a substitute for a medical diagnosis and/or treatment rendered or prescribed by a physician or professional healthcare provider. If you have or suspect you have a medical problem, contact your healthcare provider immediately. MyExpertSolution.com is not intended to supersede the physician-patient relationship and MyExpertSolution expressly disclaims the creation of any such relationship between you and MyExpertSolution or the author of the information provided on this Site. Any information provided by Experts on this Site should not be construed as medical advice, but simply as an opinion of one Expert to be used solely for educational purposes.

You should always inquire with a trained health professional before seeking any new treatment for your condition. Any information received from this Site is not intended to diagnose, treat or cure your condition. All data on this Site is presented as is, without warranty of any kind, expressed or implied.

Links to Third-Party Websites

MyExpertSolution may provide links to third-party websites, including websites affiliated with Experts. MyExpertSolution does not recommend and does not endorse the content on any such websites. MyExpertSolution is not responsible for the content of linked third-party sites, sites framed within the Site, third-party sites provided as search results, or third-party advertisements, and does not make any representations regarding their content or accuracy. Your use of third-party websites is at your own risk and subject to the terms and conditions of use for such sites.

Your Membership Account

If you use this Site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer and you agree to accept responsibility for all activities that occur under your account or password. If you join MyExpertSolution, you are stating that you are 18 years of age or older. MyExpertSolution and its associates reserve the right to remove or edit content, refuse service, terminate accounts or cancel orders in their sole discretion.

Unused membership plans do not carry over from one month to the next.

Members sponsored by a third party (i.e. health plan or employer) are subject to the terms and conditions of the sponsor's contract.

Payment

MyExpertSolution accepts Visa, Master Card, Discover, and American Express. Your credit card will be charged immediately upon activation for either an annual or monthly membership. Thereafter, your credit card will be automatically charged on the first day of your upcoming membership period based on your membership activation date

Cancellation of Membership

Cancellation of membership to MyExpertSolution must be made through http://www.myexpertsolution.com/renewals/ . Membership fees for current or prior months' services are non-refundable. Cancellation is effective for the next scheduled billing cycle. You will maintain full access to MyExpertSolution.com and its resources through the end of the active membership period.

Questions, Comments, Suggestions and Other Content

Currently subscribed members may submit questions to MyExpertSolution and receive personalized responses from MyExpertSolution Experts. By submitting a question, Users agree that questions and Expert responses are copyright content as defined above. MyExpertSolution will not share personal member information on the website, but reserves the right to display, edit or remove question/answer content without restriction. Experts are not obligated to reply to questions that are obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights or otherwise injurious to third parties. Reviews or comments submitted to the Site must also not be illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights or otherwise injurious to third parties and must not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity or otherwise mislead as to the origin of content. MyExpertSolution reserves the right (but not the obligation) to remove or edit such content.

Subscribed members may participate in interactive learning activities on the MyExpertSolution website. Member responses, journals, and other interactive learning activity results may be stored on the user's Member Dashboard. This information is private and MyExpertSolution will not share it with other members or third parties. Stored interactive learning activity results may be accessed only by use of a unique login name and password. For security reasons, you must keep your login name and password confidential and not disclose them to any person or permit any other person to use them, except an authorized MyExpertSolution representative. You are solely responsible and liable for any use and misuse of your login name and password and for all activities that occur under your login name and password.

Subscribed members may ELECT to participate in Share My Answer activities. Learning activity results from members who ELECT to participate in Share My Answer activities may be displayed for other subscribed users to view. Share Your Answer results will not be displayed with personal member information. HOWEVER, MEMBERS WHO ELECT TO PARTICIPATE IN SHARE YOUR ANSWER ACTIVITIES SHOULD NOT INCLUDE ANY PERSONAL INFORMATION IN THEIR ANSWER, as MyExpertSolution does not guarantee any privacy on personal information included in the answer.

MyExpertSolution welcomes feedback regarding user experience and Site content that will help satisfy customer needs, inform, and educate customers and potential customers. Members may provide unsolicited feedback regarding MyExpertSolution content and/or their user experience, and feedback may also be solicited on the Site in areas marked Member Feedback. Any unsolicited or solicited Member Feedback you provide shall be considered non confidential and non proprietary and you guarantee it will not violate any law or the rights of any person or entity. You agree MyExpertSolution may, without restriction or responsibility to you, use, distribute, display and create derivative works from the feedback, in any and all media, in any manner, in whole or in part, without any restriction or responsibilities to you, royalty free.

Risk of Loss and Shipping

All items purchased from MyExpertSolution are made pursuant to a shipment contract. The risk of loss and title for such items pass to you upon our delivery to the carrier. There are no refunds on any downloaded products or materials. This includes audio, video, MP3, white paper, and any online training or educational programs. No refunds or returns on shipped items. No shipping & handling refunds.

Product Descriptions and Site Disclaimer

MyExpertSolution and its associates attempt to be as accurate as possible. However, MyExpertSolution does not warrant that product descriptions or other content of this Site is accurate, complete, current or error-free. If a product offered by MyExpertSolution itself is not as described, your sole remedy is to return it in unused condition.

MyExpertSolution's Site and mobile applications are provided on an "as is" and "as available" basis, and without any representations, warranties or conditions of any kind, whether express or implied, and including without limitation fitness for a particular purpose, performance or durability, all of which are hereby disclaimed to the fullest extent permitted by law.

The operation of the MyExpertSolution Site may be affected by numerous factors beyond our control and the Site may not be continuous or uninterrupted.

Not a Minor

The Site is intended for adult use only and minors under the age of 18 are not permitted to use this Site except in the manner provided herein. By using this Site, you represent that you are over the age of 18 and of legal capacity to form binding contracts.

State Tax

Sales tax for items purchased from MyExpertSolution will be collected only on items sold to residents of the State of Utah where MyExpertSolution has a physical presence. Sales tax will not be collected or remitted for products sold to individuals or institutions in any other state. However, the law requires that those out-of-state individuals or institutions must declare their purchases on their individual tax returns and pay a use tax for these purchases. If you are not a resident of Utah and purchase a product from this Site, you agree to indemnify MyExpertSolution for any losses it incurs as a result of your failure to pay use tax on your purchase.

Disclaimer of Warranties and Limitation of Liability

MyExpertSolution makes no representations or warranties of any kind, express or implied, as to the operation of this Site or the information, content, materials, or products included on this Site. You expressly agree that your use of this Site is at your sole risk. To the full extent permissible by applicable law, MyExpertSolution disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose. MyExpertSolution does not warrant that this Site, its servers or e-mail sent from MyExpertSolution is free of viruses or other harmful components. MyExpertSolution will not be liable for any damages of any kind arising from the use of this Site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages. Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you might have additional rights.

Applicable Law

By visiting MyExpertSolution.com, you agree that the laws of the State of Utah, without regard to principles of conflict of laws, will govern these Terms and Conditions and any dispute of any sort that might arise between you and MyExpertSolution or its associates.

Complete Agreement

Except as expressly provided in specific legal notices and disclaimers found on the Site, these Terms and Conditions and any other policies found on the Site constitute the entire agreement between you and MyExpertSolution with respect to the use of the Site.

Indemnity

You agree to defend, indemnify, and hold MyExpertSolution, its members, managers, employees, agents, licensors, and suppliers, harmless from and against any claims, actions or demands, liabilities and settlements including without limitation, reasonable legal and accounting fees, resulting from, or alleged to result from, your violation of these Terms and Conditions.

Disputes

Any dispute relating in any way to your visit to MyExpertSolution.com or to products you purchase through MyExpertSolution.com shall be submitted to confidential arbitration in Utah unless you have in any manner violated or threatened to violate MyExpertSolution's intellectual property rights, in which case MyExpertSolution may seek injunctive or other appropriate relief in any state or federal court in the State of Utah. You consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.

Site Policies, Modification, and Severability

Please review our other policies, such as our privacy policy, posted on this Site. These policies also govern your visit to MyExpertSolution.com. We reserve the right to make changes to our Site, policies, and these Terms and Conditions at any time. Your continued use of the Site constitutes your ratification of such modifications. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.